Point of Sale (POS) Software
We have also worked with POS solutions from other vendors in the retail and restaurant markets. While we have Microsoft certification, we remain vendor agnostic. We will help you to implement the best solution for your application.
Microsoft® Retail Management System (Microsoft RMS) is a comprehensive, affordable store operations system that handles point-of-sale (POS) and back-office functions such as inventory control and customer relationship management with speed and ease. Microsoft RMS is a complete solution that employs traditional and Internet technology to streamline retail operations and maximize profitability.
Microsoft Point of Sale provides many of the below RMS functions to single store retailers who do not need the extra functionality, and carries a correspondingly more affordable price tag.
The RMS system manages every POS, information and operations facet of a single-location brick-and-mortar store, yet can expand on these capabilities as the business grows by providing multi-channel marketing, communications, cross-platform data integration and chain-building tools. A single cost-effective package, Microsoft RMS resolves virtually every POS and operational need, and helps to increase customer flow and cash-in, speeds up lines and tasks, controls inventory, and automates purchasing with integrated Web-ready applications. Microsoft RMS is an easy-to-use solution that delivers a full spectrum of sales automation and management tools for every retailer, regardless of inventory type or sales method.
Key Features:
- Comprehensive POS capabilities. An easy-to-grasp point-of-sale system is key for smooth retail operations. The system has a customizable transaction interface with touch-screen options. It automatically looks up prices, item descriptions and other inventory information. Microsoft RMS accepts multi-tender payments, including foreign currency, vouchers and food stamps, and captures electronic signatures for credit authorization. The system stores and accesses customer information and previews, and searches and prints journals and reports from any register.
- Operates with any inventory, industry or sales type. The system can handle an unlimited number of inventory items and can process any sales or stock method, including services, admissions, subscriptions and layaways, and back orders and bill of goods sales. Microsoft RMS can organize and modify lot and lot-matrix items and track multiple serial numbers.
- Supports multiple inventory control and tracking systems. Microsoft RMS automatically calculates inventory replenishment by restock level or quantity sold, and supports multiple suppliers for individual items. The system automatically generates purchase orders, receives shipments and allows nonsale inventory transfer.
- Enables multiple pricing, sales and promotions. With Microsoft RMS, managers have control over pricing and discount structures, including sales and promotions schemes such as discount from retail, markup from cost, set profit margins and price rounding rules. The system also enables multiple tax rate tables and supports sales commission schedules.
- Runs quick, flexible reports. Microsoft RMS helps business managers make smart decisions using accurate and timely data. The system can run thousands of standard and customized reports instantly; track return on investment from advertising and sales campaigns; and track sales by department, category and season.
- Provides advanced security options. The system has built-in security with maximum flexibility. It can block or enable any employee’s access to sensitive data. Every menu and field can be protected according to a cashier’s security level and the system can grant or deny permission to individual cashiers for a wide range of POS operations.
- Enhances customer management and marketing. Microsoft RMS makes it simple to track and manage individual customer accounts and relationships. The system provides 15 user-defined fields for customer data, and has the ability to look up, adjust and track invoices, sales records and activities for specific customer accounts.
- Streamlines employee management. The solution stores, tracks and manages employee information; tracks sales commissions; and maintains time-clock and timecard reports.
- Supports Internet applications and integrates to multiple applications. Microsoft RMS is Web-enabled out of the box for XML-based cross-platform data sharing and access to orders and information from multiple virtual storefronts. The system integrates easily with other Microsoft Business Solutions applications, legacy systems, credit card services, wireless and mobile devices, and the Web for B2B and e-commerce transactions.
- Supports multiple hardware options. Microsoft RMS operates with a variety of POS devices, including cash drawers, bar-code scanners and scales.
Key Benefits:
- Better cash flow and improved customer service. Microsoft RMS maximizes cash-in from each customer interaction and accelerates revenues from in-store traffic, catalog sales and phone orders. The system tracks customers’ buying history, provides information on normal purchases, and displays upsell items to increase customer loyalty.
- Power, speed and flexibility at the POS. Whether at one or 100 checkout lines, Microsoft RMS screens deliver fast and smooth sales. The customizable screen displays all important sales information. Sales can continue even when the network goes down or a transaction stalls.
- Integrates fully with Microsoft and third-party solutions. Microsoft RMS integrates seamlessly with other Microsoft Business Solutions applications to provide a complete suite of financial, reporting and business management tools. The system links with the Web, legacy back- and front-office applications, and wireless solutions for sales and promotions.
- Scales for growth. Retailers can keep the same software, database and interfaces as their business expands to multiple stores and multi-channel retailing. The system integrates and scales up easily with accepted standards and expands to e-commerce using XML-based protocols. Microsoft RMS easily handles VAT, the euro and multiple currency transactions. It is available in several languages.

